Unsuitable, Damaged, or No Packaging Returns: If any deductions need to be made from the return amount due to the item being returned in unsuitable, damaged condition, or without packaging, we will communicate this to the customer via email with supporting evidence.
Free Returns for Damaged or Misdescribed Items: Returns are free of charge when the item is received damaged or not as described. However, for other cases, the customer will be responsible for the return shipping cost.
Proof of Postage: We recommend customers retain proof of postage when returning items. Please ensure that returns are safely packaged to avoid damage during transit.
We value our customers and aim to provide a seamless shopping experience. If you have any questions or need assistance with your order, please do not hesitate to contact our customer support team.