Terms & Condition

  1. Use of Website: By accessing and using our website, you agree to comply with our Terms & Conditions. This includes adhering to any guidelines and restrictions related to the use of the site.
  2. Product Information: We strive to provide accurate product information, including descriptions, prices, and images. However, we do not guarantee the absence of errors, and we reserve the right to correct any inaccuracies.
  3. Order Acceptance: All orders placed through our website are subject to acceptance by Phonology. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or incorrect pricing.
  4. Payment and Pricing: Prices displayed on the website are in the currency specified. Payment is required before we process and ship your order. We reserve the right to change prices and update product availability without notice.
  5. Shipping and Delivery: Shipping times and estimated delivery dates are provided for your convenience. We are not responsible for delays caused by external factors, such as shipping carriers or customs processing.
  6. Returns and Refunds: Please review our Returns & Refunds policy for information on returning products and obtaining refunds. Certain products may be ineligible for return due to hygiene or safety reasons.
  7. Intellectual Property: All content on our website, including images, text, and logos, is protected by intellectual property rights. You may not use, reproduce, or distribute our content without our explicit consent.
  8. Privacy and Data Security: We value your privacy and handle your personal information in accordance with our Privacy Policy. Your data’s security is important to us, and we implement measures to protect it.
  9. Limitation of Liability: We are not liable for any direct, indirect, or consequential damages arising from your use of our products or website. We make no warranties, express or implied, about the accuracy or reliability of our products or content.
  10. Governing Law and Disputes: Any disputes arising from or related to these Terms & Conditions will be governed by the laws of the United Kingdom. Both parties agree to submit to the exclusive jurisdiction of the courts in the United Kingdom for resolving any disputes.